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At Remote Professionals, we’re committed to protecting the privacy of any personal information you give us. This privacy policy explains how we collect, use, disclose, retain and protect your personal information.
Scope
This privacy policy applies to any of our websites, products or services, and any interaction we may have with you at any time by telephone, email or any other means.
Legislation
We comply with all relevant data protection legislation including the European GDPR and related applicable UK legislation.
We take appropriate security and legal precautions to safeguard the safety and integrity of personal data that is transferred within the Remote Professionals operation. Remote Professionals has implemented Data Processing Rules (DPR) that allow for global transfers within the operation of personal data originating in the EEA in accordance with applicable European privacy laws. The DPRs require all Remote Professionals entities worldwide to use the same standards of protection for personal data. A copy of the DPR’s can be found here.
Philosophy
Our philosophy is to be fair and clear about what we do and to use the data you share with us as we hope you would expect us to. We keep communications to the minimum level required to give you the information and service you want from us. We aim for our communications to be respectful, relevant and appropriate. If at any time you feel we could do better, please let us know straight away by getting in touch with us through the Contact page on our website or by emailing [email protected].
Data Collection
We collect information in all our interactions with you, including the use of our website, emails, sales, call & meeting recording, billing and technical support. By using our websites, products and services, and any other submission of your personally identifiable information, you acknowledge that you have read and understood this privacy policy and agree to its terms and consent to our collection, storage, and processing of your personally identifiable information.
Our website may automatically record information that your browser sends to our web server. This information may include information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
Our website may contain links that enable us to keep track of whether these links have been followed. Link tracking information is used to improve the quality of our content.
We may use your IP address to help diagnose problems with our servers and administer the Sites.
We may use IP address and information regarding the web pages our website users visit to improve the site.
What cookies do we use?
When you visit our websites, the following types of cookies may be downloaded to your device:
Analytical and Performance Cookies
We may use analytics service providers for website traffic analysis and reporting. Analytics service providers produce statistical and other information about the use of websites by using cookie information. They allow us to recognize and count the number of site visitors and to see how often visitors return to the site, how long they stay and how visitors move around our site when they are using it. This helps us to improve the way our site works, for example to make it easier to find what you are looking for. The information generated relating to the site may be used to create reports about the use of the site and the analytics service provider will store this information.
Advertising and Targeting Cookies
These cookies record your visit to our websites, the pages you have visited and the links you have followed to other sites. We use this information to help make our site and other sites that you visit more relevant to your interests. We may share this information with others for this purpose.
We may work with technology partners to support our website and to provide you with relevant information about our products and services both on our websites and on sites within the search engines and advertising networks we work with. We may use cookies on our site to help us to place relevant Remote Professionals advertising on third-party websites when you visit those sites. If you are not happy for us to do this, please see the section of this policy titled “How do I turn cookies off?” below.
Functionality Cookie
We may use functional cookies so that we can remember choices you have made on the site so you receive a better user experience by delivering content specific to your interests. For example, the language you prefer to use.
Strictly Necessary Cookies
Some cookies are required for the administration and operation of our site, for example, security, log in and session management.
Third Party Cookies
We try and make it as easy as possible to share content on social media networks and to see what content is popular on those networks. We add buttons to our websites to allow people to easily share information to those networks. If we use Facebook or other social ‘plugins’, it gives those sites the flexibility to use their own cookies. They can’t read any cookies we set from World Programming, and we can’t read any cookies they set, but it lets them do the same kind of traffic measuring that we do on our own websites, and it also lets them know whether you’re logged into their site.
Other sites and services (including, for example, advertising networks, providers of external services like web traffic analysis services and content recommendation engines) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
As of 11th January 2021, we use the following third-party cookies:
Google – Web Analytics
YouTube.com – Video Player
Turning off cookies
You can turn off some or all cookies by using settings in your internet browser. Have a look at the “Help” section of your browser or have a look at www.aboutcookies.org. If you turn off cookies you may find that you may not be able to use all the features of the website.
Newsletters and communication preferences
If you sign up with us to receive product updates, newsletters or other informational communications then we will collect personal information about you as necessary for the communications service, namely your email address, name and your communication preferences. If you opt not to receive communications from us, we may store your email address in order that we do not inadvertently send you information if your email is passed to us for any reason in future.
Marketing preferences
If you give your consent to our marketing to you, we may display offers, promotions, products or services on our website that we think will interest you based upon the information we collect from your cookies. You may withdraw your consent to direct marketing at any time by contacting us via the Contact page on our website or via [email protected].
How else might we use your information?
We may also use your information for the following purposes:
As we feel is necessary to prevent illegal activity or to protect our interests
How long do we keep hold of your information?
In some cases, we have to keep hold of some of your information. Naturally, we keep your information while you are registered with us or license our software so that we are able to provide the service to you but we also keep it after you’ve left us, though only for as long as we need it. How long we keep it depends very much on the type of information we are holding and the purpose for which we need it. We also have to take into account our legal obligations in respect of how long we keep that data.
You can request that we delete your personal information at any time.
Will we share your information with anyone else?
Only if:
You specifically request this, such as when you submit information to enquire about jobs or submit a job application.
We are required to do so to comply with the law or with the directions of the courts or other authorities.
We feel it is reasonably necessary to prevent illegal activity or to protect our interests.
It helps our trusted third-party service providers to provide and improve our service to you.
We will also share your information with:
Salesloft, who track browsing behavior so our sales team can preemptively determine any questions or concerns you may bring up during the sales process.
We contractually require these service providers to keep your personal information safe and secure. These trusted third parties are only permitted to use your personal information for the purposes we specify.
As of 11 January 2021, we currently do not share any information with third parties that is not anonymized. If we do in the future, we will list them in this privacy policy and we will notify you of this change.
We may share broader, aggregated statistics and customer profiling information with third parties. It will not be possible to identify you from such data.
We will never rent or sell your information to any other organization or individual.
Security
We follow strict security procedures to manage how your personal information is stored and used, who sees it and to help stop any unauthorized person from getting hold of it.
Any of the data we receive is stored securely. We ensure that all data is encrypted during transmission and when saved, including any backups.
We take security extremely seriously, but no system is 100% secure, so we cannot completely guarantee the protection of your personal information, any more than any other organization can. We can’t, therefore, accept any liability for the loss, theft or misuse of the personal information which you’ve registered on our website if there is a security breach.
We may exchange information with you by email. Although it may be illegal for others to intercept or disclose these emails, they may be not encrypted or secure.
Data Transfer
Pieces of your information, including personal information, may be transferred to and maintained on, computers located outside of your country where the data protection laws may differ from those from your home jurisdiction. This is done so that we may perform the services to which we have agreed.
When you consent to this privacy policy this shall represent your agreement to this transfer.
We will take all steps necessary to ensure that your data is treated securely and in accordance with our data security and GDPR requirements and that no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
If you would like any more details on this, please contact us via the Contact page on our website or by emailing [email protected].
Personal information relating to minors
Protecting the online privacy of children is vital. If you are under 18 years old, please do not provide us with your name, contact details or any other information about yourself.
Beyond our website
Our website contains links to other websites. We don’t have any control over those websites and we cannot take any responsibility for any information you give them. Other websites have different privacy and security policies and terms and conditions, so we advise you to read these before using them.
Your Rights
As a UK company we are bound by European General Data Protection Regulations (GDPR) providing you with the rights listed below:
Contact Details
For any questions or if you need to contact us for any reason related to privacy or data protection please use the following email address: [email protected].
Revisions to this privacy policy
This privacy policy may be updated from time to time as legislation and business practices change. All information gathered or received by us are subject to the terms and conditions of this privacy policy, as amended.
Last update: 26th September 2021